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COVID-19 Updates | COVID-19: Resources for Businesses

Nelson DSS Open By Appointment Only

Beginning Thursday October 8, 2020, The Nelson County Department of Social Services will begin seeing clients by appointment only. To schedule an appointment please call, 263-7160.
If you are experiencing any of the following symptoms: fever, cough, or shortness of breath you are asked to not enter the building and reschedule your appointment.
The community may continue to reach staff at our main number: 263-7160 between the hours of 8am to 4pm.
Staff will continue to also conduct interviews for benefits by phone and accept all applications by paper (in box below), online at www.commonhelp.virginia.gov, and at our call center, (855)635-4370.
Customers should continue to use our afterhours drop box located at our main entrance to drop off paperwork.
SNAP replacement card recipients should call our agency (263-7160) for further guidance.
To report a CPS or APS; between the hours of 8am-4pm please call our main office line, 263-7160.
To report a CPS or APS after business hours, please call the CPS hotline at 1-800-552-7096 and the APS hotline at 1-888-832-3858.
Family services programs will continue to function as normal on a case by case basis.
We greatly appreciate your patience during this time.

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